Retail – Sales and Customer Service

There are approximately 287,000 retail outlets in the UK. Would you like to be working within one?

A traditional tourist destination, attracting millions of visitors each year, Dorset is also a shopping hotspot. Despite growth of online shopping causing major shifts in high streets and retail centres over the past years, there is a continuous demand for workers in retail, customer service and sales with record spike in the number of vacancies recently. All the towns and villages in Dorset have retail stores representing large supermarkets like Tesco’s, Co-operative, Morrison’s, Asda, Lidl, Aldi, specialist stores such as Halfords, pharmacies like Boots and opticians, such as Specsavers, but locally headquartered Lush also offers many interesting jobs and there is a large variety of locally owned independent shops.
The retail industry is responsible for the buying and selling of goods, from a chocolate bar to a car. It’s one of the largest industries in the UK, covering entertainment, fashion, food, health & beauty, homewares, sport & leisure and technology. Although there has been a move away from people buying on the high street to buying online, there are still many people employed in retail. Whether you fancy selling clothes, fresh fruit and vegetables or pet supplies there are lots of opportunities to work face to face with the public providing goods and services. These jobs can be at all levels and often provide flexible working and part-time opportunities too.
Among the key sectors locally, Retail contributes £1.8 billion to the Dorset economy marking a 15% growth over the past decade and representing 10% of the overall economy locally. Businesses involved in the sectors employ 49,000 people, representing 15% of all employed in Dorset.

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What you'll need

You’ll need customer service skills, patience, the ability to work well with others, excellent verbal communication skills, a desire to help people and the ability to sell products and services.

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Are you ready to explore jobs in this industry near to you?